11-03-2012 02:57 PM
I just upgraded to 64 bit version of Windows 7 from the 32 bit version and now my 7.1 Xi-Fi sound card software gives me an error that there are no appropriate devices installed but it shows up fine in Device Manager. Tried reinstalling several times.... any ideas? I just want access to the EQ. The card works but not the software.
11-05-2012 07:36 AM
Welcome to Community@ Rocketfish™!
We'll be happy to look into this concern if you'll please reply with your computer's make & model number!
11-05-2012 11:07 AM
My motherboard is an ASUS M5A97, Athlon X2 tripple core 435 CPU 2.9 GHz, 8 MB DDR3 KIngston RAM (2x4GB), ATI Radeon 4670 1GB video card, OCZ 120GB solid state hard drive, Seagate barracuda 250GB back up and data hard drive, generic dvd burner, lite-on blu-ray player / dvd burner. All drives are Sata.
11-07-2012 06:37 PM
I am going to verify with our engineering team to determine if the software is compatible with Windows 7 x64.
11-10-2012 12:48 PM
Our engineering team has confirmed that the software that comes with the RF-71SDCD is compatible with Windows 7 64-Bit. I would suggest uninstalling and reinstalling the software.