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Visitor
Posts: 2
Registered: ‎10-31-2012
0

RF-BTR212 not connecting

Hello. I recently upgraded to Windows 8 and I am using the rocketfish micro usb bluetooth adapter and am trying to connect to my RF-BTR212. I was able to pair and connect to the device while using windows 7 but now I can only pair but am unable to play my audio because it constantly says it's offline. I've tried reinstalling both the adapter and receiver. 

Rocketfish Product Specialist
Posts: 755
Registered: ‎03-22-2011
0

Re: RF-BTR212 not connecting

Hello fox909gy,

 

Have you tried updating the driver for your Bluetooth adapter? I just tried pairing the RF-MAB2 with the RF-MRBTAD on a clean install of Windows 8 and it worked with no issues.

 

 

Regards,
Zac

Rocketfish™ Support
Visitor
Posts: 2
Registered: ‎10-31-2012
0

Re: RF-BTR212 not connecting

Thank you for the reply. My drivers are already up to date. When I had windows 7 I was able to open it up in Devices and Printers. Double Clicked Music Receiver, and it would allow me to connect to the device. Now when I double click it, it tells me the properties of the device but nothing else.

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Rocketfish Product Specialist
Posts: 755
Registered: ‎03-22-2011
0

Re: RF-BTR212 not connecting

Hello fox909gy,

 

If the driver installed properly, you should be able to pair Bluetooth devices by following the steps below.

 

  1. Open the charm bar by pressing "Windows-Key + C" or by selecting the right side of the screen.
  2. Select "Settings".
  3. Select "Change PC Settings".
  4. Select "Devices".
  5. Click "Add Device".
  6. Put your headset into pairing mode and the PC should detect and pair to it.

 

Regards,
Zac

Rocketfish™ Support
Newbie
Posts: 1
Registered: ‎11-12-2012
0

Re: RF-BTR212 not connecting

I am able to get to the pairing screen for my mouse and keyboard (all drivers up to date) however, asks for a mouse passcode (huh) and then for keyboard says "enter same passcode" what passcode? Before it gave me a pairing option on screen now no. It also says try pairing without passcode but you cant select next or do anything except cancel the pairing. The devices worked fine after the initial upgrade, but dropped all of a sudden so i simply removed the devices and went about re-pairing and wish i hadnt.

Rocketfish Product Specialist
Posts: 238
Registered: ‎03-22-2011
0

Re: RF-BTR212 not connecting

Hello frittycat99,

Welcome to Community@ Rocketfish™!

 

If you would please reply with the model number(s) of the device(s) in question I would be more than happy to assist.

Regards,
Tom
Rocketfish™ Support

 

Newbie
Posts: 1
Registered: ‎12-28-2012
0

Re: RF-BTR212 not connecting

I do not know about the RF-BTR212 connecting but I was having issues with my RF-MAB2 with the rocketfish micro USB adapter connecting to windows 8 after upgrading to windows 8 pro.  I finally figured out after hours of pounding on my desk if I turn on my headset and push the Play/pause button it connects immediately.  I hopes this helps.

Rocketfish Support
Posts: 53
Registered: ‎10-25-2010
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Re: RF-BTR212 not connecting