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Newbie
Posts: 1
Registered: ‎02-22-2012

old driver doesn't match new laptop

Hi guys

 

I have an old, but still very good  RF webcam (RF -NBCAM). The only Windows driver available apparently "is not digitally signed" so it doesn't work on my 64bit Win 7 installed on a Toshiba Satellite.

 

Any advices on how to make the webcam/driver work (other than "try a different Windows version") ?

 

Thank you

Rocketfish Product Specialist
Posts: 755
Registered: ‎03-22-2011
0

Re: old driver doesn't match new laptop

Hello spasleueko,

 

Unfortunately the RF-NBCAM was not designed with compatibility of Windows 7 in mind as it is an older product. However in my personal experience, when an unsigned driver that is provided by the manufacturer pops up, you can simply click "Continue Anyways" and the driver will install and work just fine. I can not be 100% certain that it will work in your situation, however it is something that you can try.

Regards,
Zac

Rocketfish™ Support
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Newbie
Posts: 2
Registered: ‎11-10-2013

Re: old driver doesn't match new laptop

Will there be an update so we can use in win7 cause you cannot use a unverified driver in 7 even when asked to continue it will reject after installing and you cannot use it. I buy a lot of your products and had to upgrade my OS to 7 and now half your items wont work. I would like to continue buying your products but if you can't keep up with the times then I guess I must leave.

Rocketfish Product Specialist
Posts: 262
Registered: ‎10-15-2013
0

Re: old driver doesn't match new laptop

Hello Biabooo1224,

Welcome to Community@ Rocketfish™!

I'll ask the engineers what the plans are regarding an update on this.  As soon as I recceive word, I'll let you know.


Regards,
Jeremy
Rocketfish™ Support

Rocketfish Product Specialist
Posts: 262
Registered: ‎10-15-2013
0

Re: old driver doesn't match new laptop

Hello Biabooo1224,

 

I spoke with the engineering team and I'm sorry to that there will not be an update for this. 

Regards,
Jeremy
Rocketfish™ Support

Newbie
Posts: 2
Registered: ‎11-10-2013
0

Re: old driver doesn't match new laptop

so if by some chance I can create an update for this so it can be used on Windows 7 that would be cool or I have to go to you guys for anything.
Rocketfish Product Specialist
Posts: 262
Registered: ‎10-15-2013
0

Re: old driver doesn't match new laptop

Hello Biabooo1224,

The device is out of warranty and no longer supported for updates.   As the manufacturer, we cannot condone the use of alternate software configurations the device was not designed to use.  Use of non-standard software can have unexpected results and the manufacturer cannot be liable for any damages or conflicts that arise.  Having said all that, of course you are free to attempt to create a driver, as long as you are aware you are doing so at your own risk.



Regards,
Jeremy
Rocketfish™ Support