12-14-2013 11:56 PM
Got the headest out of the box, plugged it in, sound is working fine. Yet, I cannot speak at all. Microphone shows a red ! as it is not fully working. I have tried making sure plug is all the way in controller as had that problem with the stock one that came with it. I guess it's possible I could have gotten a faulty one from BestBuy, but it's a 90 minute drive from my home so I'm trying to see if anyone can help me out before I take the drive back to return it. Thanks.
12-16-2013 07:38 PM
Welcome to Community@ Rocketfish™!
This seems to be a common issue with the controller. I do have a question though. Is this in all games or just Killzone? There is an issue in Killzone where you need to add everyone to a party chat to be able to chat with them. I'm not ruling the headset out as the issue, but there are a lot of complaints out there right now about mics not working on the PS4.
12-18-2013 05:14 PM
All games. I do not actually have Killzone. I have not actually tried it with in game chat, only party chat. The stock mic worked just fine same party and could talk, but when I plugged the other one in, no voice options were available.
12-18-2013 07:02 PM
In that case, I'd return it to the store and exchange it. It's definitely a weird issue and something we will take a look at to figure out what is going on.