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Newbie
Posts: 1
Registered: ‎05-20-2013
0

Hdmi 2way splitter

I have connected the splitter using a direct tv client box going in and going out to two Samsung tv's. after a few minutes I get a message about device not supporting the output and screen goes white. Is the box not compatible with the client box output?
Regular Contributor
Posts: 204
Registered: ‎04-03-2013
0

Re: Hdmi 2way splitter

Hello R2Kool,

Welcome to Community@Rocketfish™!

 

In general with our HDMI splitters you should only have to make sure the display with the lowest resolution is connected to output one.  If they have the same specs you can always try to swap the ports the two displays connect to.  To be more specific I will need the model number of the HDMI splitter, the Direct TV Client box, and both Samsung TVs.

Regards,
Cory
Rocketfish™ Support