02-03-2012 09:31 AM - edited 02-03-2012 10:28 AM
Setup Questions
Question 1: How do I turn on my wireless headset?
Question 2: How do I turn off my wireless headset?
Question 3: How do I pair my headset to my phone?
Question 4: How do I pair my headset to my MP3 player?
Question 5: How do I pair my headset to my computer running Windows XP?
Question 6: How do I pair my headset to my computer running Windows Vista?
Question 7: How do I pair my headset to my computer running Windows 7?
Question 8: How do I pair my headset to my Mac computer?
Question 9: How do I pair more than one device to my headset?
Power Questions
Question 10: How long does it take to charge the headset?
Question 11: How do I charge my Wireless Stereo Headset using my computer?
Question 12: How do I charge my Wireless Stereo Headset using the AC wall adapter?
Question 13: My battery will not stay charged.
Question 15: I do not get as much talk time as I used to.
Question 16: My AC wall adapter or USB charging cable was damaged. Can I get a new one?
Question 17: How do I replace the batteries in the headphones?
Question 18: Can I use a different AC adapter or USB cable than the ones supplied?
Audio Questions
Question 19: I have no sound coming from my headset.
Question 20: My audio has static noise or breaks up.
Question 21: My wireless headset will not control the volume. I can’t turn the volume up or down.
Question 22: The sound/audio is really quiet coming out of my wireless headset.
Question 23: There is a long, low tone that repeats every 30 seconds.
Question 24: Sound still comes from my computer when headset is connected/Set as playback default.
General Questions
Question 25: The buttons on my headset are not controlling my device.
Question 26: The microphone on my headset is not working.
Question 27: What Bluetooth profiles are supported by this headset?
Question 28: Where can I get drivers for this headset?
Question 29: My headset did not come with a manual.
Question 30: Can I get more information about the Wireless Headset?
Question 31: Where can I find more information about my warranty?
02-03-2012 09:33 AM - edited 02-03-2012 09:34 AM
Press and hold the Talk button for about three seconds. The LED blinks blue.
Note: If you press and hold the Talk button for six seconds, your headset goes into pairing mode. The LED blinks blue and red rapidly.
02-03-2012 09:34 AM
Press and hold the Talk button for about three seconds. The LED lights red, dims, then shuts off.
02-03-2012 09:35 AM
Note: Check the manual that came with your phone or contact the phone manufacturer to determine if it is compatible with the headset.
02-03-2012 09:36 AM
Note: Check the manual that came with your MP3 player or contact the MP3 player manufacturer to determine if it is compatible with the headset.
02-03-2012 09:38 AM - edited 02-03-2012 10:30 AM
Note: Before you pair the headset with your computer, make sure your computer is equipped with a Bluetooth radio. Refer to your computer’s documentation or contact the computer manufacturer for more information. If you do not have a Bluetooth radio, install a Bluetooth USB Adapter (dongle).
Note: To use the headset it must be selected as the playback default on your computer. For steps on setting the headset as the playback default (see Question 24) and the recording default (see Question 26).
02-03-2012 09:40 AM - edited 02-03-2012 10:33 AM
Note: Before you pair the headset with your computer, make sure your computer is equipped with a Bluetooth radio. Refer to your computer’s documentation or contact the computer manufacturer for more information. If you do not have a Bluetooth radio, install a Bluetooth USB Adapter (dongle).
Note: The headset should be automatically selected as the playback default. For steps on setting the headset as the playback default (see Question 24) and the recording default (see Question 26).
02-03-2012 09:41 AM - edited 02-03-2012 10:33 AM
Note: Before you pair the headset with your computer, make sure your computer is equipped with a Bluetooth radio. Refer to your computer’s documentation or contact the computer manufacturer for more information. If you do not have a Bluetooth radio, install a Bluetooth USB Adapter (dongle).
Note: The headset should be automatically selected as the playback default. For steps on setting the headset as the playback default (see Question 24) and the recording default (see Question 26).
02-03-2012 09:44 AM - edited 02-03-2012 10:34 AM
Note: Before you pair the headset with your computer, make sure your computer is equipped with a Bluetooth radio. Refer to your computer’s documentation or contact the computer manufacturer for more information. If you do not have a Bluetooth radio, install a Bluetooth USB Adapter (dongle).
Note: The headset should be automatically selected as the playback default. For steps on setting the headset as the playback default (see Question 24) and the recording default (see Question 26).
02-03-2012 09:44 AM - edited 02-03-2012 10:38 AM
Note: The headset can connect to only one similar device at a time. For example, you can use your headset to listen to music on an MP3 player and still receive phone calls from your phone, but you cannot listen to music on more than one MP3 player at the same time or receive phone calls from multiple phones at the same time.